Before You Arrive

Your health and well-being are the primary concern of UT Medical Center. Planning your stay at the hospital ahead of time will only make it easier.

Patient Pre Registration

On line pre-registrations are checked Monday-Friday, 8:00am-4:00pm. Please allow at least one full business day before your appointment for your pre-registration form to be processed. If you have any questions, please contact the Patient Access Office at (865) 305-9501.

Preparation & Arrival

Please arrive at the Patient Registration Office, located in the main lobby across from the Information Desk, at the time specified by your doctor. The staff will review the admitting information with you and make any necessary corrections.

Hotels for Family & Friends

UT Medical Center has arranged discounted rates at various hotels throughout the city that will be honored at check-in. Please mention UT Medical Center.

Online Services

So many times it is hard to find just the right service you need. Whether you are planning a visit to the hospital, know someone in the hospital or need to find a contact, online services can expedite your requests. UT Medical Center Knoxville offers many online services for its patients, families and guests.

Online Pre-Registration

Register online before you visit.
Learn more

Map & Directions

Get Directions

Important Phone Numbers

Care Management
(865) 305-9075

Operator (Information Desk):
(865) 305-8000

(865) 305-9501

Cashier's Office:
(865) 305-9007

Patient Representative:
(865) 305-9812

Patient Billing:
(865) 251-4400

Security Department:
(865) 305-9540