While You're Here

As a new or long-term patient or visitor, UT Medical Center recognizes how difficult it is to find your way around a new facility or to locate amenities and services.

Whether your stay is short- or long-term, UT Medical Center wants to make sure you, your family and friends are comfortable and that you have access to conveniences. During your stay, you or your visitors may need access to food, free WiFi, ATMs, telephones, gifts, newspapers, etc. Be sure to ask if you cannot find the services you need.

This section lists these amenities and where you will find them within the hospital.

Dining Options

The medical center has several options in the Garden View Eatery where you can purchase food and beverages. You can also order online!

Convenience Services

Free WiFi & Video Chat, ATM's, Cards, Chapel, Flowers, Gift Shop, Patient Representatives, Rest Rooms, Garden View Eatery, Telephones, TDD/TTY Devices, Vending Machines, Waiting Lounge.

For Your Safety

UT Medical Center is concerned about your health and safety. With that in mind, patients need to follow the instructions and good advice of their doctor and all patients and visitors need to follow the hospital’s safety rules.

Patient Rights

You are a partner in your hospital care. When you are well-informed, participate in treatment decisions and communicate openly with your doctors and other health professionals, you help make your care as effective as possible.

Visiting Hours

Visitors can help to lift a patient’s spirits and speed recovery, but hospitalized patients also need plenty of rest. We encourage visitors to observe the guidelines of specific patient care areas. Questions can be directed to the unit’s nurse manager.

Health Information Center


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Maps & Directions

Important Phone Numbers

Care Management
(865) 305-9075

Operator (Information Desk):
(865) 305-8000

(865) 305-9501

Cashier's Office:
(865) 305-9007

Patient Representative:
(865) 305-9812

Patient Billing:
(865) 251-4400

Security Department:
(865) 305-9540