UT Urgent Care Telehealth

Urgent care—at home.

What Is Telehealth?

UT Urgent Care is now offering telehealth appointments, so you can get the care from providers you know and trust from the safety and convenience of your own home. Urgent care telehealth appointments make it easy to access the care care you trust by using your existing smartphone, tablet or computer.

Schedule an Appointment

UT Urgent Care telehealth appointments are available 9 am – 5 pm, Monday – Friday.

Call 865-635-2810 to schedule an appointment.

Preparing for your appointment

Click here for your telehealth appointment instructions

Telephone visits are conducted over the telephone, and telehealth visits are offered through Microsoft Teams.

Here are a few tips on making your telehealth appointment experience as convenient as possible.

  • Test Out Your Webcam
  • Make Sure Your Volume’s On
  • Test Your Microphone
  • Plug In Your Computer Or Mobile Device
  • Use A Wired Internet Connection.
  • Close Unnecessary Programs.
  • Find a Quiet Space with No Interruptions
  • Adjust the Lighting

Contact Info
Call UT Urgent Care to Make A Telehealth Appointment
865-635-2810

9 am - 5 pm | Monday - Friday

Frequently Asked Questions

Q: How do I schedule a UT Urgent Care Appointment?

A: Please call 865-635-2810 to schedule an appointment. Urgent care telehealth appointments will be available 9 am – 5 pm. Monday-Friday.

Q: How will I attend my appointment?

A: Telehealth appointments make it easy to access the care you trust by using your existing smartphone, tablet or computer. Video and Phone appointments are available with telehealth. A team member with UT Urgent Care will assist you in setting up your appointment.

Tips for Using Telehealth With Video

Here are a few tips on making your telehealth appointment experience as convenient as possible.

  • Test Out Your Webcam
  • Make Sure Your Volume’s On
  • Test Your Microphone
  • Plug In Your Computer Or Mobile Device
  • Use A Wired Internet Connection.
  • Close Unnecessary Programs.
  • Find a Quiet Space with No Interruptions
  • Adjust the Lighting

Contact Info
Call UT Urgent Care to Make A Telehealth Appointment
865-635-2810

9 am - 5 pm | Monday - Friday

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